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• 2013

  Progression in understanding and implementing the cultural and linguistic appropriate services standards: Five-year follow-up at an academic Center

  Zuniga, G. C., Seol, Y. H., Dadig, B., Guion, W. K. & Rice, V., Apr 2013, In: Health Care Manager. 32, 2, p. 167-172 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Linguistics
  • linguistics
  • interpreter
  • Delivery of Health Care
  • Minority Health
  2 Scopus citations
• 2011

  Using the customer service framework to successfully implement patient- and family-centered care

  Rangachari, P., Bhat, A. A. & Seol, Y., Jul 1 2011, In: Quality management in health care. 20, 3, p. 179-197 19 p.

  Research output: Contribution to journal › Article › peer-review

  • Patient-Centered Care
  • Patient Participation
  • customer
  • Delivery of Health Care
  • Motivation
  6 Scopus citations