TY - JOUR
T1 - A systems approach to the evaluation of a disease management program
AU - MacKinnon, Neil J.
N1 - Copyright:
Copyright 2012 Elsevier B.V., All rights reserved.
PY - 1998
Y1 - 1998
N2 - The goal of disease management (DM) is to improve outcomes while optimizing the overall use of health care resources. However, few published studies have formally evaluated how well a DM program meets that goal. This paper provides a systems model for evaluating DM programs from the perspective of the health care plan. The proposed evaluation model has seven steps: adopting a systems perspective; establishing a framework for evaluation; identifying key structures, processes, and outcomes; developing specific performance measures; collecting, processing, modeling, and analyzing performance measurement data; making comparisons to criteria, standards, and goals; and, finally, conducting a formal evaluation of how well the DM program has met its objectives.
AB - The goal of disease management (DM) is to improve outcomes while optimizing the overall use of health care resources. However, few published studies have formally evaluated how well a DM program meets that goal. This paper provides a systems model for evaluating DM programs from the perspective of the health care plan. The proposed evaluation model has seven steps: adopting a systems perspective; establishing a framework for evaluation; identifying key structures, processes, and outcomes; developing specific performance measures; collecting, processing, modeling, and analyzing performance measurement data; making comparisons to criteria, standards, and goals; and, finally, conducting a formal evaluation of how well the DM program has met its objectives.
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M3 - Article
AN - SCOPUS:0032444069
SN - 1082-801X
VL - 33
SP - 769
EP - 788
JO - Formulary
JF - Formulary
IS - 8
ER -