Cost-effectiveness of using standardized patients to assess student-pharmacist communication skills

Chris Gillette, Robert B. Stanton, Nicole Rockich Winston, Michael Rudolph, H. Glenn Anderson

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Objective. To explore the cost-effectiveness of including standardized patients (SP) in the didactic curriculum for application and assessment of students’ pharmacist-patient communication skills. Methods. Five role play/case study (RP/CS) activities from a communication skills curriculum were replaced with five SP encounters. Communication was assessed using a rubric. This study developed an economic model to examine the costs and effectiveness of replacing RP/CS events with SP events in knowledge-application and communication assessment. Costs consisted of SP hourly wages for training and delivery of SP events. Outcomes examined were the incremental cost-effectiveness ratio (ICER) per student. Results. The ICER comparing SP to RP/CS was $100.93 higher per student on first-attempt pass rates and $9.04 per one-point increase in the mean score. Conclusion. SP was more effective and more costly than RP/CS. Further research into students’ willingness to pay needs to occur before determining if using SPs is cost-effective in teaching communication skills.

Original languageEnglish (US)
Article number6120
Pages (from-to)73-79
Number of pages7
JournalAmerican Journal of Pharmaceutical Education
Volume81
Issue number10
DOIs
StatePublished - Jan 1 2017
Externally publishedYes

Fingerprint

pharmacist
communication skills
Pharmacists
Cost-Benefit Analysis
Communication
role play
Students
costs
student
event
Curriculum
curriculum
communication
willingness to pay
economic model
Economic Models
Costs and Cost Analysis
didactics
Salaries and Fringe Benefits
wage

Keywords

  • Communication
  • Prescription medications
  • Standardized patients

ASJC Scopus subject areas

  • Education
  • Pharmacology, Toxicology and Pharmaceutics(all)

Cite this

Cost-effectiveness of using standardized patients to assess student-pharmacist communication skills. / Gillette, Chris; Stanton, Robert B.; Winston, Nicole Rockich; Rudolph, Michael; Anderson, H. Glenn.

In: American Journal of Pharmaceutical Education, Vol. 81, No. 10, 6120, 01.01.2017, p. 73-79.

Research output: Contribution to journalArticle

Gillette, Chris ; Stanton, Robert B. ; Winston, Nicole Rockich ; Rudolph, Michael ; Anderson, H. Glenn. / Cost-effectiveness of using standardized patients to assess student-pharmacist communication skills. In: American Journal of Pharmaceutical Education. 2017 ; Vol. 81, No. 10. pp. 73-79.
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