Empathic Communication in Virtual Education for Nursing Students: I'm Sorry to Hear That

Yulia A. Strekalova; Janice L. Krieger; A. J. Kleinheksel; Aaron Kotranza

doi:10.1097/NNE.0000000000000308

Empathic Communication in Virtual Education for Nursing Students: I'm Sorry to Hear That

Yulia A. Strekalova, Janice L. Krieger, A. J. Kleinheksel, Aaron Kotranza

Research output: Contribution to journal › Article › peer-review

9 Scopus citations

Abstract

The current study examined the communication strategies used by undergraduate nursing students (N = 343) to express empathy during simulated health history interviews. Interacting with a virtual patient, students encountered up to 9 information disclosures that warranted the expression of empathy but recognized few (33.54%). Sophistication of language to express empathy varied depending on the disclosure topic. These findings suggest that empathy as a learned skill can be incorporated into a variety of nursing contexts.

Original language	English (US)
Pages (from-to)	18-22
Number of pages	5
Journal	Nurse educator
Volume	42
Issue number	1
DOIs	https://doi.org/10.1097/NNE.0000000000000308
State	Published - Jan 1 2017
Externally published	Yes

Keywords

empathy
health communication
nursing education
virtual simulation
virtual systems

ASJC Scopus subject areas

Nursing(all)
Education
Fundamentals and skills
LPN and LVN

Access to Document

10.1097/NNE.0000000000000308

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