Empathic Communication in Virtual Education for Nursing Students: I'm Sorry to Hear That

Yulia A. Strekalova; Janice L. Krieger; A. J. Kleinheksel; Aaron Kotranza

doi:10.1097/NNE.0000000000000308

Empathic Communication in Virtual Education for Nursing Students: I'm Sorry to Hear That

Yulia A. Strekalova, Janice L. Krieger, A. J. Kleinheksel, Aaron Kotranza

Research output: Contribution to journal › Article

6 Scopus citations

Abstract

The current study examined the communication strategies used by undergraduate nursing students (N = 343) to express empathy during simulated health history interviews. Interacting with a virtual patient, students encountered up to 9 information disclosures that warranted the expression of empathy but recognized few (33.54%). Sophistication of language to express empathy varied depending on the disclosure topic. These findings suggest that empathy as a learned skill can be incorporated into a variety of nursing contexts.

Original language	English (US)
Pages (from-to)	18-22
Number of pages	5
Journal	Nurse educator
Volume	42
Issue number	1
DOIs	https://doi.org/10.1097/NNE.0000000000000308
State	Published - Jan 1 2017
Externally published	Yes

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Keywords

empathy
health communication
nursing education
virtual simulation
virtual systems

ASJC Scopus subject areas

Nursing(all)
Education
Fundamentals and skills
LPN and LVN

Cite this

Strekalova, Y. A., Krieger, J. L., Kleinheksel, A. J., & Kotranza, A. (2017). Empathic Communication in Virtual Education for Nursing Students: I'm Sorry to Hear That. Nurse educator, 42(1), 18-22. https://doi.org/10.1097/NNE.0000000000000308

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Access to Document

10.1097/NNE.0000000000000308