Abstract
The current study examined the communication strategies used by undergraduate nursing students (N = 343) to express empathy during simulated health history interviews. Interacting with a virtual patient, students encountered up to 9 information disclosures that warranted the expression of empathy but recognized few (33.54%). Sophistication of language to express empathy varied depending on the disclosure topic. These findings suggest that empathy as a learned skill can be incorporated into a variety of nursing contexts.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 18-22 |
| Number of pages | 5 |
| Journal | Nurse educator |
| Volume | 42 |
| Issue number | 1 |
| DOIs | |
| State | Published - Jan 1 2017 |
| Externally published | Yes |
Keywords
- empathy
- health communication
- nursing education
- virtual simulation
- virtual systems
ASJC Scopus subject areas
- Nursing(all)
- Education
- Fundamentals and skills
- LPN and LVN
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Strekalova, Y. A., Krieger, J. L., Kleinheksel, A. J., & Kotranza, A. (2017). Empathic Communication in Virtual Education for Nursing Students: I'm Sorry to Hear That. Nurse educator, 42(1), 18-22. https://doi.org/10.1097/NNE.0000000000000308