End-user perspectives on e-commerce and health care web site quality.

Cynthia Le Rouge, Gianluca De Leo

Research output: Contribution to journalArticle

Abstract

We explore and compare the importance of various quality dimensions for health care and e-commerce web sites. The results show that the importance of various quality attributes for all except four of ten quality dimensions studied differ between health care and e-commerce web sites. These results can help health care managers to improve and/or to guide the design of their web sites.

Original languageEnglish (US)
Number of pages1
JournalAMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium
StatePublished - Dec 1 2008
Externally publishedYes

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Delivery of Health Care
Quality of Health Care

ASJC Scopus subject areas

  • Medicine(all)

Cite this

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