Implementing electronic lab order entry management in hospitals

Incremental strategies lead to better productivity outcomes

Timothy R. Huerta, Mark Andrew Thompson, Eric W. Ford, William F. Ford

Research output: Contribution to journalArticle

13 Citations (Scopus)

Abstract

This paper evaluates the impact of varying implementation of electronic lab order entry management (eLAB) system strategies on hospitals' productivity in the short run. Using the American Hospital Association's Annual Surveys for 2005-2008, we developed hospital productivity measures to assess facilities' relative performances upon implementing eLAB systems. The results indicate that different eLAB system implementation strategies were systematically related to changes in hospitals' relative productivity levels over the years studied. Hospitals that partially implemented an eLAB system without completing the roll-out experienced negative impacts on productivity. The greatest loss in short-term productivity was experienced by facilities that moved from having no eLAB system to a complete implantation in one year - a strategy called the "Big Bang". The hybrid approach of a limited introduction in one period followed by complete roll-out in the next year was the only eLAB system implementation strategy associated with significant productivity gains. Our findings support a very specific strategy for eLAB system implementation where facilities began with a one-year pilot program immediately followed by an organization-wide implementation effort in the next period.

Original languageEnglish (US)
Pages (from-to)40-47
Number of pages8
JournalInternational Journal of Information Management
Volume33
Issue number1
DOIs
StatePublished - Feb 1 2013

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Productivity
productivity
electronics
management
organization
performance

Keywords

  • Data envelopment analysis
  • HIT implementation
  • Hospitals
  • Malmquist index

ASJC Scopus subject areas

  • Information Systems
  • Computer Networks and Communications
  • Library and Information Sciences

Cite this

Implementing electronic lab order entry management in hospitals : Incremental strategies lead to better productivity outcomes. / Huerta, Timothy R.; Thompson, Mark Andrew; Ford, Eric W.; Ford, William F.

In: International Journal of Information Management, Vol. 33, No. 1, 01.02.2013, p. 40-47.

Research output: Contribution to journalArticle

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