Patron perception and utilization of an embedded librarian program

Lindsay Blake, Darra Ballance, Kathy Davies, Julie K Gaines, Peter Shipman, Maryska Connolly-Brown, Kimberly Marie Mears

Research output: Contribution to journalArticle

12 Scopus citations


OBJECTIVE: The study measured the perceived value of an academic library's embedded librarian service model.

SETTING: The study took place at the health sciences campuses of a research institution.

METHODS: A web-based survey was distributed that asked respondents a series of questions about their utilization of and satisfaction with embedded librarians and services.

RESULTS: Over 58% of respondents reported being aware of their embedded librarians, and 95% of these were satisfied with provided services.

CONCLUSIONS: The overall satisfaction with services was encouraging, but awareness of the embedded program was low, suggesting an overall need for marketing of services.

Original languageEnglish (US)
Pages (from-to)226-30
Number of pages5
JournalJournal of the Medical Library Association : JMLA
Issue number3
StatePublished - Jul 2016


  • Journal Article


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