Patron perception and utilization of an embedded librarian program

Lindsay Blake, Darra Ballance, Kathy Davies, Julie K Gaines, Peter Shipman, Maryska Connolly-Brown, Kimberly Marie Mears

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

OBJECTIVE: The study measured the perceived value of an academic library's embedded librarian service model.

SETTING: The study took place at the health sciences campuses of a research institution.

METHODS: A web-based survey was distributed that asked respondents a series of questions about their utilization of and satisfaction with embedded librarians and services.

RESULTS: Over 58% of respondents reported being aware of their embedded librarians, and 95% of these were satisfied with provided services.

CONCLUSIONS: The overall satisfaction with services was encouraging, but awareness of the embedded program was low, suggesting an overall need for marketing of services.

Original languageEnglish (US)
Pages (from-to)226-30
Number of pages5
JournalJournal of the Medical Library Association : JMLA
Volume104
Issue number3
DOIs
StatePublished - Jul 2016

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Librarians
librarian
utilization
Marketing
Libraries
health science
Health
Research
marketing
Surveys and Questionnaires
Values

Keywords

  • Journal Article

Cite this

Patron perception and utilization of an embedded librarian program. / Blake, Lindsay; Ballance, Darra; Davies, Kathy; Gaines, Julie K; Shipman, Peter; Connolly-Brown, Maryska; Mears, Kimberly Marie.

In: Journal of the Medical Library Association : JMLA, Vol. 104, No. 3, 07.2016, p. 226-30.

Research output: Contribution to journalArticle

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