Reference for the Remote User Through Embedded Librarianship

Maryska Connolly-Brown, Kimberly Marie Mears, Melissa E Johnson

Research output: Contribution to journalArticle

3 Scopus citations

Abstract

Embedded librarians serve an important role in assisting remote users. Despite the varying degrees of embeddedness, all maintain the goal of ensuring the same high-quality reference and instruction services that users have come to expect from the traditional library setting. Embedded librarians select and use technology that most effectively meets the needs of this unique user group. This technology can include the library Web site, course management systems, research guides, lecture and screen capture software, remote reference (including telephone, chat, and email), web conferencing, online survey tools, citation management, and social media.
Original languageEnglish (US)
JournalThe Reference Librarian
DOIs
Publication statusPublished - Feb 25 2016

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Keywords

  • Embedded librarians,
  • technology
  • remote reference
  • Distance Learning

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