"I Help the Ones that Want Help": Emotion Work and the Victim Advocate Role

Research output: Contribution to journalArticle

6 Scopus citations


Using data gathered from participant observation and 32 individual in-depth interviews, this study examines how victim advocates achieve emotion management in their work with battered women. This research reveals that victim advocates often experience difficulty coping with occupational stress via daily "deep acting" strategies as they work to change their understandings of battered women and the advocate role from the "inside out." The data reveal that the core of their ability to cope requires victim advocates to redefine their perceived role from "savior" to "options giver" to more accurately define their role interactions with battered women.

Original languageEnglish (US)
Pages (from-to)258-275
Number of pages18
JournalSociological Spectrum
Issue number3
StatePublished - May 1 2013


ASJC Scopus subject areas

  • Sociology and Political Science

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