"I Help the Ones that Want Help": Emotion Work and the Victim Advocate Role

Research output: Contribution to journalArticle

6 Citations (Scopus)

Abstract

Using data gathered from participant observation and 32 individual in-depth interviews, this study examines how victim advocates achieve emotion management in their work with battered women. This research reveals that victim advocates often experience difficulty coping with occupational stress via daily "deep acting" strategies as they work to change their understandings of battered women and the advocate role from the "inside out." The data reveal that the core of their ability to cope requires victim advocates to redefine their perceived role from "savior" to "options giver" to more accurately define their role interactions with battered women.

Original languageEnglish (US)
Pages (from-to)258-275
Number of pages18
JournalSociological Spectrum
Volume33
Issue number3
DOIs
StatePublished - May 1 2013

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emotion
occupational stress
participant observation
coping
ability
interaction
interview
management
experience

ASJC Scopus subject areas

  • Sociology and Political Science

Cite this

"I Help the Ones that Want Help" : Emotion Work and the Victim Advocate Role. / Powell-Williams, Melissa A; White, Sanford D.; Powell-Williams, Todd A.

In: Sociological Spectrum, Vol. 33, No. 3, 01.05.2013, p. 258-275.

Research output: Contribution to journalArticle

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