Lessons Learned From Two Decades of Patient- and Family-Centered Care in Radiology, Part 2

Building a Culture

James V Rawson, Layne Mitchell, Lewis Golden, Alisa Murdock, G. Rebecca Haines

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

As reimbursements are increasingly linked to patient experience, physicians and hospitals will need to find ways to incorporate patient and family input into operational decisions. Rather than starting from the beginning, health systems could learn from practitioners who have been experimenting in this space and are willing to share their experience. The authors share lessons learned from two decades of experience incorporating patient and family advisers into the clinical operation of a radiology department and the resulting culture change. Radiology and radiologists can incorporate principles of patient- and family-centered care into clinical operations without loss of productivity.

Original languageEnglish (US)
Pages (from-to)1560-1565
Number of pages6
JournalJournal of the American College of Radiology
Volume13
Issue number12
DOIs
StatePublished - Dec 1 2016

Fingerprint

Patient-Centered Care
Radiology
Physicians
Health

Keywords

  • Imaging 3.0
  • Patient- and family-centered care
  • patient experience
  • patient satisfaction
  • patient-centered design
  • radiology

ASJC Scopus subject areas

  • Radiology Nuclear Medicine and imaging

Cite this

Lessons Learned From Two Decades of Patient- and Family-Centered Care in Radiology, Part 2 : Building a Culture. / Rawson, James V; Mitchell, Layne; Golden, Lewis; Murdock, Alisa; Haines, G. Rebecca.

In: Journal of the American College of Radiology, Vol. 13, No. 12, 01.12.2016, p. 1560-1565.

Research output: Contribution to journalArticle

Rawson, James V ; Mitchell, Layne ; Golden, Lewis ; Murdock, Alisa ; Haines, G. Rebecca. / Lessons Learned From Two Decades of Patient- and Family-Centered Care in Radiology, Part 2 : Building a Culture. In: Journal of the American College of Radiology. 2016 ; Vol. 13, No. 12. pp. 1560-1565.
@article{a6c08c73584548db8edbdd982601c6a4,
title = "Lessons Learned From Two Decades of Patient- and Family-Centered Care in Radiology, Part 2: Building a Culture",
abstract = "As reimbursements are increasingly linked to patient experience, physicians and hospitals will need to find ways to incorporate patient and family input into operational decisions. Rather than starting from the beginning, health systems could learn from practitioners who have been experimenting in this space and are willing to share their experience. The authors share lessons learned from two decades of experience incorporating patient and family advisers into the clinical operation of a radiology department and the resulting culture change. Radiology and radiologists can incorporate principles of patient- and family-centered care into clinical operations without loss of productivity.",
keywords = "Imaging 3.0, Patient- and family-centered care, patient experience, patient satisfaction, patient-centered design, radiology",
author = "Rawson, {James V} and Layne Mitchell and Lewis Golden and Alisa Murdock and Haines, {G. Rebecca}",
year = "2016",
month = "12",
day = "1",
doi = "10.1016/j.jacr.2016.09.011",
language = "English (US)",
volume = "13",
pages = "1560--1565",
journal = "Journal of the American College of Radiology",
issn = "1558-349X",
publisher = "Elsevier BV",
number = "12",

}

TY - JOUR

T1 - Lessons Learned From Two Decades of Patient- and Family-Centered Care in Radiology, Part 2

T2 - Building a Culture

AU - Rawson, James V

AU - Mitchell, Layne

AU - Golden, Lewis

AU - Murdock, Alisa

AU - Haines, G. Rebecca

PY - 2016/12/1

Y1 - 2016/12/1

N2 - As reimbursements are increasingly linked to patient experience, physicians and hospitals will need to find ways to incorporate patient and family input into operational decisions. Rather than starting from the beginning, health systems could learn from practitioners who have been experimenting in this space and are willing to share their experience. The authors share lessons learned from two decades of experience incorporating patient and family advisers into the clinical operation of a radiology department and the resulting culture change. Radiology and radiologists can incorporate principles of patient- and family-centered care into clinical operations without loss of productivity.

AB - As reimbursements are increasingly linked to patient experience, physicians and hospitals will need to find ways to incorporate patient and family input into operational decisions. Rather than starting from the beginning, health systems could learn from practitioners who have been experimenting in this space and are willing to share their experience. The authors share lessons learned from two decades of experience incorporating patient and family advisers into the clinical operation of a radiology department and the resulting culture change. Radiology and radiologists can incorporate principles of patient- and family-centered care into clinical operations without loss of productivity.

KW - Imaging 3.0

KW - Patient- and family-centered care

KW - patient experience

KW - patient satisfaction

KW - patient-centered design

KW - radiology

UR - http://www.scopus.com/inward/record.url?scp=84997113249&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84997113249&partnerID=8YFLogxK

U2 - 10.1016/j.jacr.2016.09.011

DO - 10.1016/j.jacr.2016.09.011

M3 - Article

VL - 13

SP - 1560

EP - 1565

JO - Journal of the American College of Radiology

JF - Journal of the American College of Radiology

SN - 1558-349X

IS - 12

ER -