Organizational factors and bad news reporting on troubled it projects

ChongWoo Park, Mark Keil

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

An individual's reluctance to report bad news about a troubled IT project has been found to be an important contributor to project failure. While there are a variety of factors influencing the reluctance to report, prior IS research has mainly focused on situational factors rather than personal and organizational factors. In this paper, we examine the effects of certain organizational factors on an individual's reporting behavior within the rubric of the basic whistle-blowing model adapted from Dozier and Miceli (1985). Specifically, we investigate how organizational structures/policies and managerial practices affect the organizational climate of silence. This study also examines how the climate of silence interacts with the three decision steps in the basic whistle-blowing model.

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007
Subtitle of host publicationReaching New Heights
Pages2317-2323
Number of pages7
Volume4
StatePublished - Dec 1 2007
Externally publishedYes
Event13th Americas Conference on Information Systems, AMCIS 2007 - Keystone, CO, United States
Duration: Aug 10 2007Aug 12 2007

Other

Other13th Americas Conference on Information Systems, AMCIS 2007
CountryUnited States
CityKeystone, CO
Period8/10/078/12/07

Fingerprint

Blow molding
news
climate
organizational structure

Keywords

  • Bad news reporting
  • Climate of silence
  • Employee silence
  • IT project management
  • Organizational silence
  • Whistle-blowing

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

Cite this

Park, C., & Keil, M. (2007). Organizational factors and bad news reporting on troubled it projects. In Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights (Vol. 4, pp. 2317-2323)

Organizational factors and bad news reporting on troubled it projects. / Park, ChongWoo; Keil, Mark.

Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. Vol. 4 2007. p. 2317-2323.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Park, C & Keil, M 2007, Organizational factors and bad news reporting on troubled it projects. in Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. vol. 4, pp. 2317-2323, 13th Americas Conference on Information Systems, AMCIS 2007, Keystone, CO, United States, 8/10/07.
Park C, Keil M. Organizational factors and bad news reporting on troubled it projects. In Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. Vol. 4. 2007. p. 2317-2323
Park, ChongWoo ; Keil, Mark. / Organizational factors and bad news reporting on troubled it projects. Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. Vol. 4 2007. pp. 2317-2323
@inproceedings{d2765199a8de46fda1ab57d83d8450db,
title = "Organizational factors and bad news reporting on troubled it projects",
abstract = "An individual's reluctance to report bad news about a troubled IT project has been found to be an important contributor to project failure. While there are a variety of factors influencing the reluctance to report, prior IS research has mainly focused on situational factors rather than personal and organizational factors. In this paper, we examine the effects of certain organizational factors on an individual's reporting behavior within the rubric of the basic whistle-blowing model adapted from Dozier and Miceli (1985). Specifically, we investigate how organizational structures/policies and managerial practices affect the organizational climate of silence. This study also examines how the climate of silence interacts with the three decision steps in the basic whistle-blowing model.",
keywords = "Bad news reporting, Climate of silence, Employee silence, IT project management, Organizational silence, Whistle-blowing",
author = "ChongWoo Park and Mark Keil",
year = "2007",
month = "12",
day = "1",
language = "English (US)",
isbn = "9781604233810",
volume = "4",
pages = "2317--2323",
booktitle = "Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007",

}

TY - GEN

T1 - Organizational factors and bad news reporting on troubled it projects

AU - Park, ChongWoo

AU - Keil, Mark

PY - 2007/12/1

Y1 - 2007/12/1

N2 - An individual's reluctance to report bad news about a troubled IT project has been found to be an important contributor to project failure. While there are a variety of factors influencing the reluctance to report, prior IS research has mainly focused on situational factors rather than personal and organizational factors. In this paper, we examine the effects of certain organizational factors on an individual's reporting behavior within the rubric of the basic whistle-blowing model adapted from Dozier and Miceli (1985). Specifically, we investigate how organizational structures/policies and managerial practices affect the organizational climate of silence. This study also examines how the climate of silence interacts with the three decision steps in the basic whistle-blowing model.

AB - An individual's reluctance to report bad news about a troubled IT project has been found to be an important contributor to project failure. While there are a variety of factors influencing the reluctance to report, prior IS research has mainly focused on situational factors rather than personal and organizational factors. In this paper, we examine the effects of certain organizational factors on an individual's reporting behavior within the rubric of the basic whistle-blowing model adapted from Dozier and Miceli (1985). Specifically, we investigate how organizational structures/policies and managerial practices affect the organizational climate of silence. This study also examines how the climate of silence interacts with the three decision steps in the basic whistle-blowing model.

KW - Bad news reporting

KW - Climate of silence

KW - Employee silence

KW - IT project management

KW - Organizational silence

KW - Whistle-blowing

UR - http://www.scopus.com/inward/record.url?scp=84870160472&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84870160472&partnerID=8YFLogxK

M3 - Conference contribution

SN - 9781604233810

VL - 4

SP - 2317

EP - 2323

BT - Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007

ER -