Organizational factors and bad news reporting on troubled it projects

Chong Woo Park, Mark Keil

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

An individual's reluctance to report bad news about a troubled IT project has been found to be an important contributor to project failure. While there are a variety of factors influencing the reluctance to report, prior IS research has mainly focused on situational factors rather than personal and organizational factors. In this paper, we examine the effects of certain organizational factors on an individual's reporting behavior within the rubric of the basic whistle-blowing model adapted from Dozier and Miceli (1985). Specifically, we investigate how organizational structures/policies and managerial practices affect the organizational climate of silence. This study also examines how the climate of silence interacts with the three decision steps in the basic whistle-blowing model.

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007
Subtitle of host publicationReaching New Heights
Pages2317-2323
Number of pages7
StatePublished - Dec 1 2007
Externally publishedYes
Event13th Americas Conference on Information Systems, AMCIS 2007 - Keystone, CO, United States
Duration: Aug 10 2007Aug 12 2007

Publication series

NameAssociation for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights
Volume4

Other

Other13th Americas Conference on Information Systems, AMCIS 2007
CountryUnited States
CityKeystone, CO
Period8/10/078/12/07

Keywords

  • Bad news reporting
  • Climate of silence
  • Employee silence
  • IT project management
  • Organizational silence
  • Whistle-blowing

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

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