Web Applications for Patient Communication

Kristopher Lewis, Murray A. Reicher

Research output: Contribution to journalArticle

4 Scopus citations

Abstract

Communication between imaging professionals and patients can help achieve many goals, including improved patient understanding of imaging-related diagnostic and treatment options, better compliance with appropriate imaging screening procedures, and improved efficiency of service. The explosive growth of out-of-pocket consumer spending on health care has heightened health care shopping, thus making patient communication an important goal of any imaging practice or health care organization. Furthermore, the Merit-Based Incentive Payment System introduced by CMS will publicly disclose physicians’ quality ratings, which are in part dependent on patient engagement. The authors summarize the rationale for web communication with patients, the range of content that should be considered, and the technology options. The aim is to help imaging providers develop organized patient communication strategic and implementation plans.

Original languageEnglish (US)
Pages (from-to)1603-1607
Number of pages5
JournalJournal of the American College of Radiology
Volume13
Issue number12
DOIs
StatePublished - Dec 1 2016

Keywords

  • Patient
  • apps
  • direct patient communication
  • web applications

ASJC Scopus subject areas

  • Radiology Nuclear Medicine and imaging

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